1. CLB5L Listen to a phone message from a medical receptionist (Vocaroo) changing the date and time of an appointment
1. Who is this message from, and for whom?
2. Write down the old and new appointment information.
3. How does the speaker feel? How do you know?
4. Check your calendar and plan a call-back response. What better date/time canyou suggest? What good reason can you give? Write out your notes.
5. Ask yourself: Did you identify specific factual details and implied meanings; formal and casual style and register; language functions; emotional states from tone and intonation; the situation and relationships between speakers; and feelings such as interest, likes/dislikes, preferen

     1-  This  message   is  from   Jeannette    to   Tanya   

     2-    The  old    appointment  this   Saturday  and  the  new   one  on September 21 at  3 p.m.  
     3-    he was   felt  sorry  ,   because  his  apologized    many   times 
     4-  I wont  to ask if i can change  my  appointment  date  to 25  September, because  i have  an  impotent 
           job    interview .