1. CLB5L Listen to a phone message from a co-worker asking about switching a shift to make a decision before returning the call.
1. Write down the key facts, names, times, details, etc.
2. What are some of the options given? What are some choices or decisions you have to make?
3. Will you agree to switch your shift? List 3 reasons.
4. Ask yourself: Did you identify main intent, main idea, factual details, words and expressions; some implied meanings; cohesive devices and discourse indicators for sequence, comparison and contrast; and basic signals in speech for collaboration, turn-taking and interrupting; and recognize and interpret advice, opinions and suggestions?  

                    1- Jim  - Thursday  4 p.m. - asking for switch schedule - Saturday- phone number=4162959780 

                     2- switch to Saturday  to switch my  schedule   with  Jim for   Saturday 

                    3-  yes  I am agree 

                         1-  To help Jim to not  louse  his  part  time job

                          2-   He  need`s for  the second   income 

                           3- He helps  me  once . 

1. CLB5L Listen to a short explanation from a bank teller about different accounts (Vocaroo) to determine the advantages and disadvantages of each.
1. List the key facts about each account mentioned.
2. What options are recommended? Are they relevant to your needs?
3. Write a text message to members of your family. Which account will you probably decide on for each member of your family? Give reasons.
4. Ask yourself: Did you get the gist; identifies key words and phrase, factual details and some implied meanings, and opinions; and interpret descriptions, reports and explanations?

            1- - CIBC basic  every day  checking  Account 

                 - Premier  service Account  unlimited  transaction      

                 -  CIBC  smart  Account

            2-- Every  day  checking  Account  12 transaction monthly  for 3.90 

               - Premier  service  unlimited  transaction  monthly  for 28.95 

                 - CIBC smart Account * 12 transaction   monthly for 4.95 

                                                  *  unlimited    transaction  for 14.95 

                    yes, they  are  relevant to me 

            3- For my  mother the CIBC checking Account  is  relevant 

                For me and my husband  Premier  Service Account  is  relevant because my  mother has less   transaction  monthly, and for us the Premier  Service  Account  are  relevant because  we  have much  more  transaction  in  month.